Xfinity box wont turn on - However, we do not have audio description option in any of our programs. If you are talking about the captions, you can turn them off following these steps: On the web at FOX.com: Select a video to play. Select the Player Settings Widget icon on the lower right hand side of the video. Click on the White Circle to the right of Closed Captioning.

 
Restart Your TV Manually And Try Again. Sometimes, the issue is not with the remote, but with the TV. If your Xfinity remote won’t change channels, try restarting your TV manually. Unplug the TV from the power source, wait for a few minutes, and then plug it back in. Turn on the TV and try changing the channels with your Xfinity remote again.. Jose canseco number

Allow the cable box to sit for at least 30 minutes. Now, plug the cable box back in, reconnect the cables, and the cable box should turn on. If this doesn’t resolve the issue, then it will likely require a call to the cable provider for assistance. These types of issues, as a rule of thumb, are typically handled relatively quickly.Feb 14, 2019 ... Cable Box Won't Power Off?... If you have programmed the remote to control your TV, the All Power button will turn your TV on and off. Your ...Press 9-8-1. The LED will blink blue three times to indicate that the remote was reset. The factory reset unpairs your remote and TV Box, so you'll need to re-pair them. (The TV …TV box hasn't turned on in 5 days. Sat on chat support, who wanted to send me a new X1 box, even tho I do not have a X1 box. Could not confirm that I would not be billed extra for it. Chat was disconnected. Phone support doesn't work. Just loops "Were sending a signal! Goodbye!" Respectfully requesting a new TV box be sent.Steps: Ensure that your TV is switched on and on the right input, connected to your Xfinity X1 Box. Press and hold the Setup button (XR2, XR5, XR11). You’ll find it near the bottom of your remote. If you don’t have a Setup button (XR15), press and hold the Xfinity and Info (i) buttons for a few seconds.by jayrady. TV box won't turn on. TV box hasn't turned on in 5 days. Sat on chat support, who wanted to send me a new X1 box, even tho I do not have a X1 box. Could not …Sep 21, 2020 · Volume controls not working. Hello! My Xfinity xr15 remote isn't working. When I press down on either the volume controls or mute button, the light just turns red. It is not low battery because the remote control is at 96%. I have tried resetting the tv box and re pairing the remote but it doesn't work. Everything else like channels and buttons ... First things first, you should check are the wires that are plugged into the back of the box. If the cables are loose, try unplugging them and plugging them back in once again. Make sure all the connectors are in as tightly as possible. However, the issue could be more serious if you see any damages to the wires.Open the app. Tap the WiFi tab. Tap Xfinity Video troubleshooting. Tap the applicable option to start troubleshooting. E.g., you can tap Picture & Sound to troubleshoot problems with those features. Note: You may need to scroll down to see all available options, including Parental Controls and Disability Support.Press and hold the Power button located on the front of the primary DVR TV Box for 10 seconds. The TV Box should automatically reboot. Or: Ensure your cables are tightly secured. Unplug the power from your primary DVR TV Box for 30 seconds. Plug the power cord back in to your TV Box. Allow five minutes for your primary DVR TV Box to reboot. Troubleshooting your video service using the app. Open the app. Tap the WiFi tab. Tap Xfinity Video troubleshooting. Tap the applicable option to start troubleshooting. E.g., you can tap Picture & Sound to troubleshoot problems with those features. Note: You may need to scroll down to see all available options, including Parental Controls and ... The remote works fine to turn on and off the TV power until it's paired with the soundbar. At that point the remote can control the volume, but the power button on the remote then turns the soundbar on/off and not the TV. Everything worked fine on the previous Xfinity box. I did try to do what Rayana indicated and it did not work.Fixed Boot reset problem. For the past month like many of you each morning the Xfinity box was stuck on Boot and the tv was on the welcome screen. Going to the remote settings/device settings/Power Preferences/ “Restart” also got stuck on Boot like in the morning. What fixed this was going to the iPhone app “Xfinity My Account” then ...Reactivate your service today." To begin the payment process, you must enter either the telephone number associated with the account or the account number itself, then select Continue. You will automatically be billed the amount owed, and your services will be restored. Learn how to make an online payment to restore Xfinity service. Power on both the TV and the X1 TV Box. Confirm that the TV is set to the proper input. If you've completed the steps above and there’s still no picture: Press Exit > Exit > Exit > 720 on your Xfinity remote. This should bring the picture back by setting the resolution to 720. You can then change to a different resolution by pressing the ... Feb 14, 2019 ... Cable Box Won't Power Off?... If you have programmed the remote to control your TV, the All Power button will turn your TV on and off. Your ...Steps: Ensure that your TV is switched on and on the right input, connected to your Xfinity X1 Box. Press and hold the Setup button (XR2, XR5, XR11). You’ll find it near the bottom of your remote. If you don’t have a Setup button (XR15), press and hold the Xfinity and Info (i) buttons for a few seconds.Aug 7, 2019 ... Your browser can't play this video. Learn more.Note: The Xfinity Web Remote is not compatible with Xumo Stream Box at this time. Additional information. Visit our Online Support Center to find common solutions and self-help options, troubleshoot or manage your account and more. The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app!May 7, 2020 · Support will have no usual fix as the box is in an endless boot loop so they cannot interrorgate it. Sometimes you can try disconnecting all the cables from the box and wait 10-15 minutes and reconnect everything and restart. But unfortunately you usually will be stuck back in the “Welcome. Bienvenido. Bienvenue” loop. The XiD-C cable box blue LED light is not on. This cable box was recently added and functions fine except for the blue LED. The Comcast tech brought it with him without the "new" packaging so I am assuming it is used. It is annoying not knowing whether the cable box has power or not without turning on the TV.Restart your TV box. Sometimes all it takes to correct this issue is restarting your TV box. Power off your TV Box. Remove the power cable from the back of the unit. Unplug the power cable from the wall outlet or power bar. Wait 30 seconds, then reconnect the power cable. Power on your TV box to see if it works.Xfinity - Home of the 10G NetworkMake sure the remote batteries are installed and your TV and TV Box are powered on. Set the TV input to the input connected to the Xfinity TV Box. Press the ...This article outlines the steps to complete a factory reset on an Xfinity Flex Streaming TV Box. These instructions should be used for XiOne devices only.Hold the button for about 10 seconds. The device will then automatically restart. Unplugging the Xfinity Cable Box. By unplugging your cable box from the …On the Settings menu, use the down arrow button to highlight Preferences. Then, press OK. On the Preferences menu, highlight General, and press OK. On the General Preferences menu, use the up and down arrows to highlight Default Guide View, and press OK. Use the up and down arrows to select your preferred Default Guide View, and press OK.Blue light on cable box. Skip to main content. Home. Getting Started. Guidelines. Sign in. X1. Xfinity Community Forum . TV. X1. Blue light on cable box. Tv... brianneyhart. New Poster • 1 Message. Tuesday, April 21st, 2020 5:00 AM. Closed. Blue light on cable box. Tv won’t turn on. Blue light on cable box. Question • Updated 4 …Click "Sign in" if necessary. -Click the "Peer to peer chat" icon. -Click the "New message" (pencil and paper) icon. -Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears, and the "Xfinity Support" graphic will replace the "To:" line. -Type your message in the text area near the bottom of ...I have rebooted both t.v and cable box and have reprogrammed remote but none of the codes work, please help! Remote not operating volume or power on/off, only changes channels. ... Then today I went to xfinity to get an new remote and cable box and still can get no volume or power buttons to work. This is clearly a frequent problem with …Troubleshooting your video service using the app. Open the app. Tap the WiFi tab. Tap Xfinity Video troubleshooting. Tap the applicable option to start troubleshooting. E.g., you can tap Picture & Sound to troubleshoot problems with those features. Note: You may need to scroll down to see all available options, including Parental Controls and ...You would want to make sure this power preference is off since it is on by default. Settings > Device Settings > Power Preferences > HDMI Device Control (HDMI-CEC) > Off or On. You can also change the power settings to turn off the power saving mode. I am an Official Xfinity Employee.The steering box on a Ford F-150 is mounted on the frame. Its job is to convert the rotation of the steering column into linear motion that turns the steering linkage. The steering...If there is no picture or no sound on HD channels. Verify that you subscribe to the channel you're trying to watch. Check that the TV Box is on. Confirm you're tuned to an HD channel. Double-check all connections and make sure you're using HDMI or component cables. See if you're able to view other HD channels. If none of these suggestions help ...Dec 15, 2023 · I just found the solution. When the Xumo Box auto shuts off, it falls out of sync with the TV. For example, when you press the power button, the TV and the Xumo should turn on. Because of that auto shut off feature, the TV remains on, while the Xumo is off. Replace a Comcast HD cable box by purchasing an alternative cable processing unit through a third-party retailer, which allows you to decode the incoming cable signal and transmit ...If using an HDMI cable to connect the X1 TV Box to the TV, confirm that it’s plugged into the proper locations. Power on both the TV and the X1 TV Box. Confirm that the TV is set to the proper input. If you've completed the steps above and there’s still no picture: Press Exit > Exit > Exit > 720 on your Xfinity remote.Restart Your TV Manually And Try Again. Sometimes, the issue is not with the remote, but with the TV. If your Xfinity remote won’t change channels, try restarting your TV manually. Unplug the TV from the power source, wait for a few minutes, and then plug it back in. Turn on the TV and try changing the channels with your Xfinity remote again.1 year ago. If you disable CEC, then your cable box and tv won’t be able to turn each other on or off. That is what CEC does…allows the devices to communicate so that they can turn each other on or off. Re-enable it. You might want to do a system refresh on the cable box. 1.Analysts have been eager to weigh in on the Services sector with new ratings on Comcast (CMCSA – Research Report), Service International (SCI –... Analysts have been eager to weigh...Make sure that your TV and TV Box are turned ON. You have to now set the TV input to that connected to your Xfinity TV Box. Long press the Setup button present on your remote. You would observe the LED at the top changing the colour from red to green. Now press the xfinity button that is on your remote.To do so, click on the chat icon at the top right of the page. • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.To perform a factory reset: Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light changes from red to green. Press 9-8-1. The LED will blink blue three times to indicate that the remote was reset. The factory reset unpairs your remote and TV Box, so you'll need to re-pair them.Your Xfinity television box is set up to be always on so it can perform regular functions (like software updates and DVR recordings). To turn off the TV Box, you must either: Press the Power button on the front panel of the box, Configure the TV Box to go into Power Saver automatically or. Simply leave the TV Box on while turning off the TV.Apr 7, 2020 · The remote works fine to turn on and off the TV power until it's paired with the soundbar. At that point the remote can control the volume, but the power button on the remote then turns the soundbar on/off and not the TV. Everything worked fine on the previous Xfinity box. I did try to do what Rayana indicated and it did not work. On your smartphone, open the Xfinity My Account App. Locate the “TV Option” on the main screen. Select your Xfinity cable box. Select “Troubleshoot”. Choose “System Refresh”. Once you confirm the System Refresh option, your smartphone app will remotely factory reset your Xfinity cable box and return it to its original settings by ...I connected an existing coax cable that was used for DirecTV to Xfinity modem for TV. The original Xfinity TV installation works fine. Ordered and recieved two new X1 TV boxes and using the working/existing coax, I am unable to activate the new boxes. Purchase and installed the above splitter/amp. Still, the existing TV Box (DVR) works, neither ...1. Make sure your box is on. It might turn on as soon as you connect it to power, but if not, press the Power button on top of the case to turn it on. You'll see a …1.5K. 472K views 4 years ago. This video will show you two ways to reset your Comcast Xfinity cable box (specifically the X1 cable box). ...more.Press and hold the Power button located on the front of the TV Box for 10 seconds. The TV Box should automatically restart. Restart using the power cord. If your TV Box does not have a Power button (includes XG1v4 DVR TV Boxes and Xi5/Xi6 Wireless TV Boxes): Unplug the TV Box for 10 seconds. Plug the TV Box back in. Restart from Device SettingsThose are some great troubleshooting steps you tried with checking on another device and restarting the TVs. I have something else for you to try. If you have more than 1 cable box, you can just complete this on the main cable box. Please press the "A" button on your remote, then scroll to the right to where it says "Reset Netflix".Click the "direct message" icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.October 5, 2023. Learn how to troubleshoot and fix Xfinity box not turning on issues. Check power supply, cord, and circuit breaker. Contact Xfinity support or replace the …Sep 20, 2021 · My X1 TV box stopped working. Yes, I checked all the cables and plugs. Yes, I am using the correct HDMI input settings. Yes, I used the Xfinity mobile app to troubleshoot. Yes, I did a system reboo... To reset a Comcast cable box after a power outage, you can follow these steps: Unplug the power cord from the back of the cable box. Wait for at least 30 seconds. Plug the power cord back in and wait for the cable box to reboot. This should reset the cable box and restore its functionality after a power outage.i'm experiencing the same issues. Sometimes, turning on everything with the remote, the cable box does not display anything. I have only one HDMI input so I use a spilter. turning on the device on the other input and then turning it off usually fixes it but sometimes, I have to physically reboot the box (unplug power). Samsung DLP TVSep 15, 2023 · Unplugging the Xfinity Cable Box. By unplugging your cable box from the outlet, you can restart your device. Follow these steps to get the signal back on the cable box: Switch off your Xfinity Cable Box. Unplug the device from the outlet. Wait for 10 seconds and then plug it back to the outlet. Press the Power button. Note: A system refresh resolves errors related to signals and channels. This can take about 15 minutes. Here’s how to do it: Press the “A” button on the Xfinity remote. Select “System Refresh” on the screen. Click “Refresh Now” to confirm the action. The process is complete once your cable box displays a live TV.Why? For once, Xfinity cable boxes require electricity to operate. So, when it’s disconnected from the power source. Or perhaps it doesn’t receive enough power …Remote no longer controls volume. Good Afternoon everyone, We are experiencing an issue with our xfinity XR15 remote that started yesterday, first time this has happened. Everything on the remote works perfectly except now the volume, mute, power, and TV inpuit buttons do not work. I tried factory reset on the remote and repairing …Jan 31, 2022 ... ... Xfinity Flex Box. This is a good troubleshooting step if you are having trouble with your Xfinity Flex Box. If this doesn't work you may ...Analysts have been eager to weigh in on the Services sector with new ratings on Comcast (CMCSA – Research Report), Service International (SCI –... Analysts have been eager to weigh...Support TV & Streaming. Xfinity Remote All Power button doesn't turn TV Box on or off. If you programmed your remote to control your TV, the All Power button will turn your TV …Why? For once, Xfinity cable boxes require electricity to operate. So, when it’s disconnected from the power source. Or perhaps it doesn’t receive enough power …Volume controls not working. Hello! My Xfinity xr15 remote isn't working. When I press down on either the volume controls or mute button, the light just turns red. It is not low battery because the remote control is at 96%. I have tried resetting the tv box and re pairing the remote but it doesn't work. Everything else like channels and buttons ...24.6K Messages. 4 years ago. @joerf3 wrote: Hello, I've been having a sporadic problem for the last several months with my Xfinity TV service and my Vizio TV - Model # E55-D0. About every 7 - 14 days., when I turn on my Xfinity box and TV, I'll get a black screen with a "No Signal" message (all other times, the TV works fine).Troubleshooting Xfinity X1 when Netflix isn't Appearing. First, check for the Netflix App in the X1 Apps menu . Press xfinity on your remote. Navigate to and click on Apps. If you don't see Netflix listed among other apps, and don't see Netflix content within Xfinity On Demand it could be for one of three reasons: You do not have all the ...Reverse email is one way of figuring out what a person's name is by his email address. If someone has sent you a message through your Comcast email service, you can usually find ou... Power on both the TV and the X1 TV Box. Confirm that the TV is set to the proper input. If you've completed the steps above and there’s still no picture: Press Exit > Exit > Exit > 720 on your Xfinity remote. This should bring the picture back by setting the resolution to 720. You can then change to a different resolution by pressing the ... Each Xfinity X1 TV Box has visible, forward-facing lights that behave differently depending on the status of the device. Learn what these lights mean on various X1 TV Box models. Note: Only RNG150 and XG1 TV Boxes have LED displays. Other X1 TV Box models (Xi3, Xi4, XiD, and XG2) only have one power light.The Xfinity remote should be paired to control your TV. Launch the Samsung Hub, select Source, highlight TV, press up and enter to Set Up TV. Follow the prompts and add/confirm all your devices. (NOTE: Running Setup TV does NOT perform a Factory Reset. It only resets the way your TV interacts with HDMI devices.Apr 26, 2022 · Note: A system refresh resolves errors related to signals and channels. This can take about 15 minutes. Here’s how to do it: Press the “A” button on the Xfinity remote. Select “System Refresh” on the screen. Click “Refresh Now” to confirm the action. The process is complete once your cable box displays a live TV. May 7, 2020 · Support will have no usual fix as the box is in an endless boot loop so they cannot interrorgate it. Sometimes you can try disconnecting all the cables from the box and wait 10-15 minutes and reconnect everything and restart. But unfortunately you usually will be stuck back in the “Welcome. Bienvenido. Bienvenue” loop. Apr 7, 2023 · The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it If you're having connection problems with a specific mobile device, the best way to troubleshoot is with the Xfinity app. Log in to the Xfinity app. Select the WiFi tab. Select the specific device having issues. Scroll down and select Troubleshoot Device. Follow the prompts to determine what the problem may be and how to fix it.Turn on the Vizio TV. Press and hold the Setup button on the remote for about 5 seconds till the light on the remote shifts from red to green. Press the Xfinity button on the remote. If a 3-digit code is shown on the screen, type that on the remote controller to pair the remote to the Vizio TV.XG2v2-P cable box is not turning on. I just got a cable box from the xfinity store and it won’t turn on when I plug it in. Not sure if there is an issue with the box itself or the power cord. I have used several different outlets, all of which work. But when I try to hit the power button on the cable box, the thin light on the side does not ...Jan 21, 2024 · It sounds like the box needs to be replaced. You can take the box to your nearest Xfinity Store with the power cable and they will get you a new one at no cost. We can also ship a box out to you depending on what is easier for you. Fixed Boot reset problem. For the past month like many of you each morning the Xfinity box was stuck on Boot and the tv was on the welcome screen. Going to the remote settings/device settings/Power Preferences/ “Restart” also got stuck on Boot like in the morning. What fixed this was going to the iPhone app “Xfinity My Account” then ...Make sure all power cables are plugged into working power outlets for the TV and for your X1 TV Box. Hand-tighten all cable connections to make sure they're not loose. If using an HDMI cable to connect the X1 TV Box to the TV, confirm that it’s plugged into the proper locations. Power on both the TV and the X1 TV Box.Nov 8, 2023 · However, we do not have audio description option in any of our programs. If you are talking about the captions, you can turn them off following these steps: On the web at FOX.com: Select a video to play. Select the Player Settings Widget icon on the lower right hand side of the video. Click on the White Circle to the right of Closed Captioning. Type the first five-digit code for the TV manufacturer, and if the remote light blinks green twice, the code is correct. Aim the remote at the TV, and press the Power button. The Xfinity remote is ...Steps: Ensure that your TV is switched on and on the right input, connected to your Xfinity X1 Box. Press and hold the Setup button (XR2, XR5, XR11). You’ll find it near the bottom of your remote. If you don’t have a Setup button (XR15), press and hold the Xfinity and Info (i) buttons for a few seconds.To access the YouTube app, press the xfinity button on your remote control and navigate to Apps > YouTube. Using the voice remote, you can also open the app by saying "YouTube," or search for specific video types, e.g., "Best street food in the world on YouTube." Once the app is open, you can continue to search for videos using your voice ...Dec 27, 2022 · To soft reset your Comcast Xfinity set-top box, follow the steps below: Unplug the power cord of your Comcast set-top box from the power outlet. Image: KnowTechie. Wait 1-3 minutes. Plug the power ... Turn Captions On or Off Using the X1 Accessibility Settings Menu. To access Accessibility Settings:. Press the B key on your Xfinity remote to reach Accessibility Settings.; Press OK to toggle Closed Captioning On or Off.If choosing On, then proceed to Closed Captioning Options and select your preferred settings (font size, color and …If you're having connection problems with a specific mobile device, the best way to troubleshoot is with the Xfinity app. Log in to the Xfinity app. Select the WiFi tab. Select the specific device having issues. Scroll down and select Troubleshoot Device. Follow the prompts to determine what the problem may be and how to fix it.My other small box that's working does not have a green light either, nor did another one on a very old TV that I have decided to remove. I think it's unlikely that the lights if there should be any, would go off on all the small cable boxes. And in any case, it seems to make no difference for the box working or no.I moved recently, did a self install and everything is working but the online light on the modem and I cannot connect. The option to shows up but it's saying "internet may not be available" supposedly someone came out to activate the line to my apartment but it's not getting through. There is only one coaxial outlet that we are plugged into and ...Volume controls not working. Hello! My Xfinity xr15 remote isn't working. When I press down on either the volume controls or mute button, the light just turns red. It is not low battery because the remote control is at 96%. I have tried resetting the tv box and re pairing the remote but it doesn't work. Everything else like channels and buttons ...

3. Restart the TV and source device: Power off both the TV and the source device. Unplug them from the power source for about 30 seconds. Then, plug them back in and power them on again.. Port angeles houses for sale

xfinity box wont turn on

Mar 30, 2022 · If using an HDMI cable to connect the X1 TV Box to the TV, confirm that it’s plugged into the proper locations. Power on both the TV and the X1 TV Box. Confirm that the TV is set to the proper input. If you've completed the steps above and there’s still no picture: Press Exit > Exit > Exit > 720 on your Xfinity remote. I recently received a replacement set-top box. The fan on the replacement unit, which is model #PX013ANM, runs constantly and loudly. The TV and set-top box are located in a bedroom, and the box is unacceptably loud. The previous unit was silent almost all the time. It also had a cooling fan, but it only kicked on during the boot sequence.My xfinity wifi is set up in another room. I have plugged the flex in to different outlets, and used different hdmi cords and ports on my tv. But still the flex wont turn on, my TV screen doesn't show any indication that the flex hooked up to the hdmi is on. The flex has a white light though. The HDMI ports and cords I have used work with other ...Remote no longer controls volume. Good Afternoon everyone, We are experiencing an issue with our xfinity XR15 remote that started yesterday, first time this has happened. Everything on the remote works perfectly except now the volume, mute, power, and TV inpuit buttons do not work. I tried factory reset on the remote and repairing …Oct 16, 2021 · XG2v2-P cable box is not turning on. I just got a cable box from the xfinity store and it won’t turn on when I plug it in. Not sure if there is an issue with the box itself or the power cord. I have used several different outlets, all of which work. But when I try to hit the power button on the cable box, the thin light on the side does not ... Saturday, October 16th, 2021 10:53 PM. Closed. XG2v2-P cable box is not turning on. I just got a cable box from the xfinity store and it won’t turn on when I plug it in. Not sure …To get your Samsung TV to recognize the source, you can follow these steps: 1. Check the connection: Ensure that the HDMI or other cable connecting your TV to the source device (such as a cable ...Steps: Ensure that your TV is switched on and on the right input, connected to your Xfinity X1 Box. Press and hold the Setup button (XR2, XR5, XR11). You’ll find it near the bottom of your remote. If you don’t have a Setup button (XR15), press and hold the Xfinity and Info (i) buttons for a few seconds.To reset a Comcast cable box after a power outage, you can follow these steps: Unplug the power cord from the back of the cable box. Wait for at least 30 seconds. Plug the power cord back in and wait for the cable box to reboot. This should reset the cable box and restore its functionality after a power outage.Please feel free to shoot us a private message with your full name and complete service address so that we can get to work on this right away for you. To send a "direct message" / "private message" message to Xfinity Support: • Click "Sign In" if necessary. • Click the "Direct Message" icon or https://comca.st/3HIAjwK.On the remote control, press the INPUT button and then select your STB. Press the TV or 123 button, then select Power. To control your STB, make sure to point the remote control directly toward the Cable or Satellite box. Depending on the STB device, some buttons on the remote may not respond. Functions that require the user to long …Navigate to the Interactive TV bar on the Main Menu. Press the OK/Select button on your remote control. You will see the Interactive TV Menu screen. Highlight Notifications, then press OK. Highlight the Caller ID option. Use the left and right arrow keys on your remote to turn Caller ID On or Off. Notes:I have co-ax from wall to box, and HDMI from box to TV. When I plug power into the box, the front 3 lights cycle, then the power light blinks 12 times then goes out and a red light on the back for optical audio out stays on. The box gives no signal to the tv, and the power button on front of the box doesn't seem to turn it on either.The XiD-C cable box blue LED light is not on. This cable box was recently added and functions fine except for the blue LED. The Comcast tech brought it with him without the "new" packaging so I am assuming it is used. It is annoying not knowing whether the cable box has power or not without turning on the TV..

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